Frequently Asked Questions
Everything you need to know about our hand-blown glass votives and drinkers.
How are glassybaby products made?
Each glassybaby is hand-blown by skilled artisans in our hot shop. Because they are handcrafted, every piece is unique, featuring slight variations in height, weight, and color saturation.
What is the best way to clean my glassybaby?
We recommend hand-washing your glassybaby with warm, soapy water and a soft cloth. Avoid using a dishwasher, as high heat and harsh detergents can damage the finish over time.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and total weight of your order.
What is your return policy?
We accept returns of unused items in their original packaging within 30 days of purchase. Please note that shipping costs for returns are the responsibility of the customer unless the item arrived damaged.
Can I include a gift message with my order?
Absolutely. You can add a personalized gift message during the checkout process, which will be printed on a special card and included in the package.
How should I safely burn a candle in my votive?
Always use a standard tea light or a small votive candle. Ensure the glass is placed on a heat-stable surface and never leave a burning candle unattended.